Made and Modern Portal
End-to-End UX/UI, B2B, SaaS, Startup
2022
Sole UX Designer
Project info
Scope
Made and Modern is a furniture manufacturing company. I was tasked with designing a communication portal that connects employees and clients. This platform enables seamless communication, document sharing, image annotation, and file uploads between the company and its clients.
Problem
Traditionally, the company communicates and connects with the customers through emails and phone calls for design orders. The company's current design ordering process is slow and inefficient, but loyal customers are unwilling to move away from familiar methods.
My Role
As the sole UX designer, I wore many hats. I also helped the team as a UX researcher, UX writer, and graphic designer.
Outcome
As the sole UX designer, I wore many hats. I also helped the team as a UX researcher, UX writer, and graphic designer.
Design
List of the changes
Key findings from the research with the solution
Step 2: Capture fit to help the user find the best fit
Step 3 & 4: Select lens type & Prescription
Steps 5 & 6: Shop PLP/PDP, filter & Checkout
Takeaway
Improving my communication skills
During my experience working with the engineering team as the sole UX designer, I learned that effective communication is just as important as design itself. This experience forced me to improve my communication skills by clearly conveying my ideas to the team and presenting them directly to the CEO and founders.
Embracing the challenges
Working in a startup company presented me with many opportunities to experiment and make fast decisions on my own. Although I felt apprehensive at times about the impact of my decisions on the business, this challenge helped me grow and become more confident in my abilities. I learned that challenging yourself and taking risks is essential for personal and professional growth.